Last updated: September 18, 2026
1. Introduction
My Roots ("My Roots", "we", "us", or "our") provides a family tree and family memories application. This Privacy Policy explains how information may be collected and handled when you use the My Roots mobile application or visit our website.
2. Information We Collect
Depending on how you use My Roots, we may collect information you provide directly, including:
- Account information used to sign in, such as your phone number and account identifier.
- Information associated with third-party sign-in providers, such as Facebook, when you choose to use such a provider.
- Family information you enter, such as family names, descriptions, relationships, member names, gender, dates of birth, occupation, contact details, notes, and other information you choose to provide.
- Photos and gallery images that you upload to family or member records.
3. How We Use Information
We use information to provide and operate My Roots, including creating and managing accounts, displaying family trees and relationships, storing family information and photos, providing support, improving reliability, and protecting the service against misuse.
4. Family Information and Photos
My Roots is designed for information about families. Please only add information and photos when you have the appropriate permission to do so. You are responsible for the information and content you choose to add to your family records.
5. Facebook Login
If you choose to sign in using Facebook, My Roots may receive information that Facebook makes available to the application according to the permissions you grant and Facebook's policies.
We use that information to provide authentication and account-related functionality.
6. Service Providers
We may use trusted third-party service providers to host, store, authenticate, or operate parts of the service.
These providers process information only as necessary to provide their services to us and are expected to apply appropriate security measures.
7. Data Security
We take reasonable technical and organizational measures to protect information from unauthorized access, alteration, disclosure, or destruction.
However, no online service can guarantee absolute security.
8. Data Retention
We retain information for as long as reasonably necessary to provide the service, comply with applicable legal obligations, resolve disputes, and enforce our agreements.
9. Your Choices
You can review and manage information you have added to My Roots through the features available in the application.
If you need help with an account or personal information, please contact us through the Support page.
10. Children's Privacy
My Roots may contain information about family members of different ages.
Users should not use My Roots to collect or share children's information without appropriate parental or guardian permission and care.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date on this page.
12. Contact Us
If you have questions about this Privacy Policy or how My Roots handles information, please contact us at [email protected] .